Quality management is considered as an ideal application in ensuring that an organization producing high quality products or services to the customers. This conceptual paper intends to highlight the background of quality management and its standard application worldwide and also its background and application within the Malaysian organization. On the other hand, the concept of Islamic quality management that had been instigated in Malaysia is elaborated. The salient features of quality management in relation to the customer satisfaction constitute as a major discussion of this paper. The methodology used is through library and web based research where the content analysis is used to analyze on the background and its standard application both on the conventional and Islamic quality management. It was found that the quality management practiced worldwide came from the concept of ’total quality management’ TQM and the standard ISO 9000 was established in accordance. Whilst the application of Malaysian TQM and standard quality is based on the worldwide application, the Islamic quality standard instilled the Shariah (Islamic law) values into it. This is due to the strong concern of the Islamic practitioners and consumers though it maintains its universality for general use in all types of organizations. Quality management and its standards are significantly vital in maintaining quality production. Nevertheless its total concepts, objectives and goals must be made well understandable to all staff and also top management.