Creating and nurturing a committed workforce presents a tremendous challenge to global firms today seeking excellence in performance and customer satisfaction. Finding and keeping the best employees mean keeping them satisfied and giving them enough reasons to stay on the job in a highly competitive environment.
In an academic setting, the search for academics who can effectively teach students from multicultural backgrounds while themselves coming from one remains one of the hardest tasks of administrators and human resource managers. The academics who come from diverse backgrounds are supervised by academic leaders who also come from diverse backgrounds and both minister to an equally diverse student population.
The study focused on Ajman University of Science and Technology as a case in point or model in order to extract lessons and experiences in keeping employee satisfaction high thereby effectively motivating and ultimately retaining them.